The "403 Forbidden" error can be caused by the following reasons:

• Directory browsing is disabled and you're trying to access the root folder without entering the exact file path in the URL, e.g. "http://accountname.fileburst.com". If you want to see a directory listing of your files, you can turn on directory browsing from the "Control Panel - Settings" menu)
• The folder is protected by password and you entered a wrong password
• Your machine's IP address is blocked by our firewall. Submit a support ticket along with your IP address (get it from www.whatismyip.com) and we will unblock it.