Knowledgebase: Support (Basic plan)
Why do sometimes I have customers reporting corrupted downloads?
15 June 2012 09:32 AM

There's a known issue with IE browsers where it would cause corrupted downloads. The solution is to clear the browser's cache before retrying the download, or encourage your users to use a download manager software.

There's a free download manager here:

Here's an article about this download issue on IE:

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