Knowledgebase: Support (Basic plan)
I am unable to access my Fileburst account from a certain machine, what could be the problem?
15 June 2012 09:21 AM
It’s very possible that your machine’s IP address is being blocked by our firewall due to excessive invalid login attempts. Please contact support along with your machine’s IP address to get it unblocked right away.

You can get your machine’s IP address quickly by going to this site:
http://www.whatismyip.com 
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